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FILE · 02 · ABOUT

Built for
same-day.
On purpose.

We didn't drift into being a same-day service. We built around it. Every operational choice on this page is downstream of one decision: when you call, you mount today.

EST · 2019
07
YEARS RUNNING
CHAPTER · 01

Why
now.

The first booking came from a guy named Aaron who had been waiting four weeks for another company to mount a TV in his apartment. They kept rescheduling. He saw a flyer and called.

We mounted it that afternoon. He posted about it. Two more bookings came in by the next morning. Within three months, the entire model was clear: people don't want a quote in 48 hours, a slot in 11 days, and a four-hour arrival window. They want it mounted. Today. By someone who shows up.

So we built around that. Open seven days a week. Dispatch desk staffed during all open hours. Slot availability live on the site. Three crews on the route at any given time. The whole operation is designed for one outcome: when you text us, we mount you the same day.

Seven years later we've completed close to 16,000 installations. We've turned down two franchise pitches because franchising slows everything down. We've turned down a private-equity check for the same reason. Same-day means owner-operated; that constraint is the company.

CHAPTER · 02 · WHAT WE DO & DON'T

Four rules.
Non-negotiable.

These aren't promises. They're operational constraints we've designed the business around. Breaking any one of them would unravel the rest.

RULE · 01 01

Same-day, or we tell you.

If we can't fit you in today, you hear that in the reply — not after you've cleared your afternoon. We never accept a booking we can't deliver. The whole pitch evaporates if we say "today" and mean "Wednesday."

RULE · 02 02

Quote is the price.

What we text you in the reply is what you pay on completion. No "starting from," no upsell at the wall, no surprise fees. If the on-site reality differs from the scope, we stop and explain before doing anything else.

RULE · 03 03

Anchor into structure.

Every mount goes into studs, joists, or rated masonry. Never drywall alone. The whole thing has to feel like a permanent fixture, not an item waiting to fall down. We use spanning rails when stud spacing fights us.

RULE · 04 04

Site clean on exit.

Drop cloths down before drilling. Dust vacuumed when we're finished. Packaging out with us. The room you handed us is the room you get back, with the screen now mounted to the wall — nothing else changed.

CHAPTER · 03 · CREW

Three crews.
On the route.

Each crew runs the same checklist and carries the same hardware. The lead you meet at the door is one of these three names. All background-checked, all insured, all veteran installers.

CREW 01 · LEAD
DOSSIER · 01

Aaron M.

Founder. Was the original wait-list refugee that started the company. Specialises in cable concealment and unusual wall structures.

7 YRS 4,300+ MOUNTS
CREW 02 · LEAD
DOSSIER · 02

Renata B.

Five years on the route. Above-fireplace expert. Patient with tight rooms and the most popular crew on customer feedback.

5 YRS 3,100+ MOUNTS
CREW 03 · LEAD
DOSSIER · 03

Diego V.

Four years. Articulating-arm and corner-mount specialist. Calm with awkward angles and patient with finicky brackets.

4 YRS 2,400+ MOUNTS
CHAPTER · 04 · THE NUMBERS

Seven-year
record.

A same-day promise stays honest in operating numbers, not adjectives. Updated start of every month.

TOTAL MOUNTS
15,840

Cumulative installations since 2019. Living rooms, bedrooms, kitchens, the occasional yoga studio.

SAME-DAY RATE
94%

Of bookings completed the same day the booking was made. The remaining 6% are next-morning with consent.

REPEAT & REFERRAL
52%

Of new monthly bookings come from a returning customer or a direct referral from one.

WARRANTY RETURNS
0.4%

Jobs requiring a return visit under the 12-month workmanship warranty. Mostly minor adjustments.

CHAPTER · 05 · WHAT'S NEXT

Same crew.
Same model.
Same day.

No plans to franchise, scale nationally, or sell to a holding company. If that ever changes, you'll hear it from us in writing first.

▸ BOOK A SLOT

Ready to mount?

Send a wall photo and the TV model. Reply inside the hour with a flat price and the next two open slots.

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